Quality Plumbing is what we do!

About

A shared commitment to the local Sutherland Shire community

We are a team of dedicated employees who have grown up right here in the Sutherland Shire. Over the last 25 years, our undeniable passion for the industry and commitment to our local community has led David Frith Quality Plumbing to develop a spotless reputation as the plumbing provider that will get the job done right – the first time.

 

Our mission is to treat our team like family, creating a supportive workplace culture. In return, we guarantee that each team member approaches every project with the same high-quality workmanship and exceptional customer service because they genuinely care about nurturing the relationships David has built with his community.

 

Each team member has been handpicked based on their shared commitment to the local community and personally trained by David. He has made it his mission to pass down his skills and industry knowledge to his team, so, no matter which member of our team arrives at your door, you can always expect the same high-quality standard that David sets by example.

Our process

The steps we follow to complete your project

1

Enquiry

We respond within the hour to all customer enquiries.

2

Reminder

SMS indicates exact arrival time via real-time GPS tracker.

3

Quoting

We assess the job, providing an honest, clear and upfront quote.

4

Execution

We finish the job with high-quality workmanship and professionalism.

5

Cleanup

After resolving the problem, we leave your home exactly as we found it.

Our values

We always put our customers first

Our values are centred around the needs of our customers. We make it our mission to solve your plumbing problems, no matter how challenging, and hold ourselves accountable at every step.

Quality

We have an extensive onboarding and training program, which allows us to deliver consistent and reliable services that exceed the expectation of our customers.

Respect

We show respect and have gratitude for our customers and their homes. Our team will keep our work site tidy, ensuring we leave your home as we found it.

Community

Every single member of our team resides right here in the Sutherland Shire. We have a passion for our local community and will always go the extra mile to make your lives easier.

Transparency

We pride ourselves on being upfront at every stage of the customer journey. We ensure you are fully informed and kept up to date from the first interaction to the last.

Family-focused

As a family business, we know that the safety and satisfaction of your loved ones come above all else. We make it our mission to improve the safety of homes across the Sutherland Shire.

Sustainability

The environment is at the forefront of our decision making. We are committed to using eco-friendly solutions, even at the sacrifice of financial profit.

Our Team

All our team are based right here in the Sutherland Shire!

David

Business owner

Our team leader, David, sets our company’s culture, vision, and ethics. Aside from running his business and mentoring others, David has a passion for sport, cooking, history and travel.

Julie

Business owner/administration

An accomplished cake decorator, mother of three and dog lover, our office manager Julie takes care of customer relations and is the heartbeat of our company.

John

Leading plummer

Our problem-solving, 2nd-generation plumber, John, has over 30 years of experience in the Shire. When not on the tools, you’ll find John boating and skiing with his two boys.

Luke

3rd year apprentice

Soaking up lessons from our experienced team, Luke is on his way to becoming an outstanding tradesman. Luke is happiest outdoors, camping, Game Fishing and four-wheel driving.

Testimonials

Discover why Sutherland Shire residents believe we are “setting the benchmark”!

We have hundreds of loyal customers who have been using David Frith Quality Plumbing for over two decades.

The solution to every plumbing problem

With 25+ years in the industry and a spotless reputation, it is no surprise we are the preferred plumbing service for hundreds of Sutherland Shire residents.